PetMantraa™ is a subsidiary of BPM Enterprises Private Limited.
It is an online Pet care Platform founded by three women entrepreneurs to provide a digital solution to all the needs of pets and their pet parents in regard to healthcare, mating, food, accessories, grooming & lodging and other innovative services.
PetMantraa™ is a premier & rewarding Pet Care services’ platform with unique programmes and benefits. Our Tag Line “Embracing Pets” combined with our mission and Vision depicts our passion, commitment and values.
INTEGRITY:we are a transparent & fair organisation guided by a strong sense of commitment & integrity for our customers and stakeholders.
INNOVATION:we constantly pursue and adopt new ideas and approaches to enhance our offerings to stay relevant.
EXCELLENCE:maintaining high standards of work ethics and integrity,
COMMITMENT:are committed to deliver the best-in-class services and be the first choice of Pet Parents & Stakeholders .
AGILITY:We are quick to respond and adapt to new ideas & changes making us unique for a progressive and premier online Pet care Platform.
The registered office for BPM Enterprises Private Limited is in New Delhi. For more details please write to info@petmantraa.com
You can call or WhatsApp at any of these three numbers : 9810598405/ 9810323854/ 9810903343
PetPoints (PP) is a customer loyalty programme by PetMantraa™ . PetMantraa rewards Pet Parents that regularly uses PetMantraa website for products & Services. The more you spend, the more PetPoints you accumulate. These points can be redeemed for a wide variety of including & not limited to Remote Veterinary Services, PetDate, PetZone and more.
You automatically get enrolled to PetMantraa’s PetPoints program and earn PetPoints on your first successful transaction on PetMantraa™. Additionally, you will also be eligible to get 10 bonus PetPoints as a Welcome Gift.
You can Redeem PetPoints using PPP - Pay Plus Points at any of the services offered by PetMantraa where 1 accumulated PetPoint is equivalent to 1 Rupee.
PPP – PointsPlusPay is a way to redeem your PetPoints. For purchasing any goods or services, you can redeem 50% of your PetPoints against your payment (for maximum upto 50% of the value of the product). Pls follow the below scenarios for better understanding.
Scenario A : If your accumulated PetPoints are 300 and you want to make PetDate Profile worth INR 400. Then you can redeem 150 PetPoints and balance amount of INR 250 has to be paid online.
Scenario B :If your accumulated PetPoints are 700 and you want to make PetDate Profile worth INR 400. Then you can redeem maximum 200 PetPoints and balance amount of INR 200 has to be paid online.
PetRefer is an exclusive referral program by PetMantraa
Pet parents gets to earn 10 PP on every confirmed referral.
When the new user makes an account with PetMantraa and also makes his first purchase irrespective of the amount for any services offered on the platform.
If you have two separate accounts with PetPoints Balance, both can’t be combined or consolidated for redemption.
No, the points that gets deposited into a PetParents account remains with them and can not be transferred.
For every purchase you make you will earn 1 PetPoint for each Rupees 100 spent.
In your profile go to my account –
On the left panel go to referrals under DashBoard and select Copy URL
The URL & Referral code can be sent by WhatsApp, E-mail or SMS
It is allocated real time.
You can login to your PetMantraa™ account to see your points balance. Also, you will get an E-mail and SMS notifications on PP Balances.
PetMantraa believes in a lasting & rewarding relationship. PetPoints once earned will not get expired till your active relationship with us.
Please refer to Redemption Terms and Conditions
No. Points once earned or purchased are irreversible and cannot be encashed in any circumstances.
No, you can redeem points as per your convenience as long as you have an active account on PetMantraa™
You earn PetPoints for all eligible purchases charged to your account. One can also earn points by using our Referral Program.
With the PetPoints Programme on PetMantraa Account, you earn 1 Membership Rewards Point for every Rs. 100 spent (Rounded off to the lower value) on purchases on your PetMantraa account
Yes Pet Point can be purchased online. Customer has to pay rs 50/- to purchase 1 point whereas on transaction you spend rs 100 to accumulate 1 PetPoint .
No, you cannot transfer your points to your friend. But you can buy points and gift them to your friend.
You can redeem your Pet Points via PPP – Point plus Pay for any of our services offered.
TelePetVet offers a real time online video conultation with the most competent veterinarians across India for your pet.
Saves travel time and waiting time, less risk of transmission of new illness, get an e-prescription, talk to specialists at your convenience.
It provide a real time video consultation at the convenience of your home. Following are the steps to follow:
PetMnatraa would send you the reminder a day before your appointmet date and also 15 minutes prior to your appointment time.
The duration of the consultation would be 15 minutes, after that the call would end automatically. But we would notify you about the balance time left 2 minutes before it ends.
No, we do not recommend or provide online consultations for emergencies
This may happen due to poor connectivity or technical glitch. In such cases, please check your Internet connection and if the issue persists, please email us at support@petmantraa.com with the screenshot of the error and we will get this checked from our end.
We do not have subscription model yet and would come up with it soon. Please refer to our website for latest updates on this.
The appointment can be cancelled on a prior notice of 24 hours. Any appointments made on the same day can-not be cancelled. HOW??
Once cancelled you are to write to support@petmantraa.com for claiming your refund. PetMantraa will refund the funds after due verification.
PetDate is one of the vertical of PetMantraa which offers an easy and convenient way to find out the suitable mating partner for your pet.
PetDate profile creation is paid. For first Pet, you are required to pay Rs 400 per year and for each additional pet will be RS 200 each.
PetDate is one of the vertical of PetMantraa which offers an easy and convenient way to find out the
PetDate subscription is valid for 1 year only and would expire after that. We would remind you via mail or sms to renew your subscription 15 days prior to your expiry date.
PetMantraa™ does not claim any confirmation for getting a pertner for your Pet. It is only a platform to bring the interested participants together for interaction.
As a user of the www.petmantraa.com, you understand and agree that you assume all responsibility and risk for your use of the applications, the documents you post or access and for your conduct on and off the site and on the mobile application.
Please refer to the Terms of Use & Privacy Policy on our website www.petmantraa.com
Please write a mail to support@petmantraa.com with a subject line “ URGENT & ABUSE “. The mail will be redressed as expeditiously as possible. Or use “Contact Us” details given on our website.
You must be at-least 18 years of age to join our community of users .
We have a well- established channels of Customer support:
Email: support@petmantraa.com
WhatsApp or call: 9810598405/ 9810323854/ 9810903343
Or through a “contact us” form at our website www.petmantraa.com
Interested parties can join using a link “ Be a PetMantraa Partner’ at the end of the page using the link to register for the services you provide.
For consultation link, pls follow:
Login -> Go to “My Accounts” -> My Profile -> TelepetVet -> My Appointments -> Consultation Link
To access the prescription, pls follow:
Login -> Go to “My Accounts” -> My Profile -> TelepetVet -> Past Consultations -> Download Prescription
You would find the PetParent’s number on Request Sent / Request Received Page on PetDate. To access the same, please follow:
Login -> Go to “My Accounts” -> My Profile -> PetDate -> Request Sent/Request Recieved Page
