How can I redeem PetPoints?
- PetPoints can be redeemed using Points Plus Pay (PPP) program at any of our services
- For purchasing any goods or services, you can redeem 50% of your PetPoints against your payment (for maximum upto 50% of the value of the product). For more information, pls go through FAQS given below.
- 1 PetPoint is equivalent to 1 Rupee
How Our Reward Program Works
-
It’s FREE! Registered customers automatically earn points on every purchase.
-
Easy calculation - for every ₹10 you spend you get 1 reward point. Points are credited after orders has been paid.
-
Spend your reward points on any of the product you wish to purchase and enjoy the savings !!
FAQs
Q What is PetPoints(PP) ?
PetPoints (PP) is a customer loyalty programme by PetMantraa™ . PetMantraa rewards Pet Parents that regularly uses PetMantraa website for products & Services. The more you spend, the more PetPoints you accumulate. These points can be redeemed for a wide variety of including & not limited to Remote Veterinary Services, PetDate, PetZone and more.
Q How do I enroll myself to PetPoints ?
Pet parents gets to earn 10 PP on every confirmed referral.
Q How can I accumulate or earn Pet Points?
i. Earn 1 Petpoint (PP) for every Rs 100 spent on any line of business of PetMantraa.
ii. Welcome Gift: On first purchase on PetMantraa, Pet Parents to get 10 bonus PetPoints
iii. Any four transaction of any amount in a month will earn additional 5 PetPoints.
iv. PetRefer: It is our exclusive referral program where Pet parents will earn 10 PP on any confirmed referral.
v. Pet Parents can buy Points (@Rs 50) equivalent to 1 PetPoint and can add to an already accumulated and redeem them immediately.
Q How can I Redeem PetPoints?
You can Redeem PetPoints using PPP - Pay Plus Points at any of the services offered by PetMantraa where 1 accumulated PetPoint is equivalent to 1 Rupee.
Q What is PPP – PointsPlusPay?
PPP – PointsPlusPay is a way to redeem your PetPoints. For purchasing any goods or services, you can redeem 50% of your PetPoints against your payment (for maximum upto 50% of the value of the product). Pls follow the below scenarios for better understanding.
Scenario A :
If your accumulated PetPoints are 300 and you want to make PetDate Profile worth INR 400. Then you can redeem 150 PetPoints and balance amount of INR 250 has to be paid online.
Scenario B :
If your accumulated PetPoints are 700 and you want to make PetDate Profile worth INR 400. Then you can redeem maximum 200 PetPoints and balance amount of INR 200 has to be paid online.
Q Can I merge two separate accounts?
If you have two separate accounts with PetPoints Balance, both can’t be combined or consolidated for redemption.
Q Can I transfer points to a friend?
No, the points that gets deposited into a PetParents account remains with them and can not be transferred.
Q When are the points allocated to me ?
It is allocated real time.
Q How do I check my points balance?
You can login to your PetMantraa™ account to see your points balance.
Q Do PetPoints expire?
PetMantraa believes in a lasting & rewarding relationship. PetPoints once earned will not get expired till your active relationship with us.
Q Can I encash the PetPoints?
No. Points once earned or purchased are irreversible and cannot be encashed in any circumstances.
Q Are there any restrictions as to when I can redeem my Petpoints?
No, you can redeem points as per your convenience as long as you have an active account on PetMantraa™
Q How are the points I earn calculated?
With the PetPoints Programme on PetMantraa Account, you earn 1 Membership Rewards Point for every Rs. 100 spent (Rounded off to the lower value) on purchases on your PetMantraa account
Q If I don’t have enough points can I buy PetPoints ?
Yes Pet Point can be purchased online. Customer has to pay rs 50/- to purchase 1 point whereas on transaction you spend rs 100 to accumulate 1 PetPoint.
Q Do you have a Customer Support ?
We have a well- established channels of Customer support:
Email: support@petmantraa.com
WhatsApp or call: 9810598405/ 9810323854/ 9810903343
Or through a “contact us” form at our website www.petmantraa.com